1. Introduction
Welcome to Bachu Furniture! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.bachufurniture.com, you agree to comply with these terms. If you do not agree, please refrain from using our site.
2. Company Information
Business Name: Bachu Furniture
Location: Jogoo Road, Nairobi, Kenya
Phone: 0706 399 276
Email: info@bachufurniture.com
3. Products and Services
We offer a wide range of home and office furniture including:
Office desks and chairs
Study desks
Workstations
Filing cabinets
Foldable tables
Customized furniture solutions
4. Orders and Payments
All orders must be fully paid before dispatch unless agreed otherwise.
We accept M-Pesa, bank transfers, and other approved payment methods.
Prices listed on the website are in Kenyan Shillings (KES) and include VAT unless stated otherwise.
5. Shipping and Delivery
We offer same-day delivery within Nairobi for all orders confirmed before 3:00 PM.
Delivery charges depend on the location and size of the order.
Customers are required to inspect goods upon delivery and report any issues within 24 hours.
6. Return and Exchange Policy
Returns are accepted within 7 days of delivery if the item is defective or damaged.
The product must be unused, in its original packaging, and accompanied by a receipt.
Customized furniture is non-refundable unless there is a manufacturing defect.
[See full Return Policy → https://bachufurniture.com/return-policy]
7. Intellectual Property
All content on our website (text, images, logos, product descriptions) is the property of Bachu Furniture. You may not copy, reproduce, or use our content without written permission.
8. Limitation of Liability
Bachu Furniture shall not be held liable for any indirect or consequential damages resulting from the use of our products or services.
9. Privacy Policy
We collect your information solely to process your order and improve your customer experience. We do not share your personal data with third parties without your consent.
[See full Privacy Policy → https://bachufurniture.com/privacy-policy]
10. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Bachu Furniture
📍 Jogoo Road, Nairobi
📞 0706 399 276
📧 info@bachufurniture.com